Shipping policy

Shipping Policy

Last Updated: June 26, 2026

At BIGMAN, we are committed to delivering your order quickly and safely. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–2 business days after payment is confirmed.
  • Orders are processed Monday through Saturday (excluding public holidays).
  • Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Shipping Time

We aim to deliver all orders within 5–6 business days after dispatch.

Please note that delivery times are estimates and may vary due to:

  • Weather conditions
  • Public holidays
  • Courier delays
  • High order volume
  • Remote delivery locations

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive tracking details via email or SMS (where available) so you can monitor your shipment.

Delayed Deliveries

While we strive to deliver every order within 5–6 business days, unexpected delays may occasionally occur due to circumstances beyond our control.

If your order has not arrived within the expected timeframe, please contact our customer support team for assistance.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

International Shipping

Currently, we only ship to the countries/regions listed during checkout. Shipping availability and delivery times may vary depending on the destination.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Store Name: BIGMAN

Email: support@bigman.com

Business Hours: Monday – Saturday | 11:00 AM – 9:00 PM

Estimated Delivery: 5–6 Business Days 🚚📦

Note: Replace support@bigman.com with your actual customer support email before publishing this policy on your Shopify store.